Terms and Conditions of Use
You must agree to current Terms and Conditions each time you access this service.

The Spring of Tampa Bay, Inc. (“The Spring”) may from time to time make additions or alterations to these Terms and Conditions. These changes will be displayed here and will be effective once posted.

Introduction
About The Spring’s Chat feature
The Spring’s chat feature offers emotional support and crisis intervention to people in emotional distress due to current or past Intimate Partner Violence. Chat is available during hours that vary according to the crisis hotline’s availability. If you are in suicidal crisis or emotional distress and The Spring’s chat service is not available or is “offline,” please call the National Suicide Prevention Lifeline at 1-800-273-TALK(8255) or 9-1-1. If you or someone you know is currently in the act of harming themselves or someone else, or if they need immediate medical attention, please dial 9-1-1.

AGREEMENT:
By entering this site, you expressly acknowledge and agree that neither The Spring nor any of its contractors, agents, or representatives are responsible for any personal information which you may enter over the Internet during transmission. Despite our efforts to protect your information some level of risk when communicating over the Internet is always present.

Because your participation in The Spring’s chat feature is not medical care or treatment, neither The Spring nor any of its contractors, agents, or representatives are responsible for any decisions or results of the decisions that you make while, as a result of, or after participating in The Spring’s chat. This includes whether you choose to seek or not seek professional medical or psychiatric care, or to modify or terminate specific treatment that you currently are receiving based on the information provided by this service. If the Chat Advocate concludes that you are at imminent danger of harming yourself or others, the Chat Advocate will request your contact information (i.e. telephone number and/or address) so they can attempt to provide you with additional assistance, including sending local emergency services to you. As a visitor, you may refuse to provide this information. If however, the Chat Advocate still believes you are at imminent danger of harming yourself or others, they may use other information available to them (e.g. your IP address) to help local emergency personnel locate you to provide you with further assistance.

The Spring’s chat feature may be limited or blocked for users who engage in inappropriate language, vulgarity, harassment, or other inappropriate uses of the chat feature.
Would we ever block someone’s ability to chat with us? If yes, do we want to have this disclaimer in case we need to block someone?

Privacy and Security
The Spring’s Privacy Policy is also available on The Spring’s website (www.thespring.org) and is a part of these Terms and Conditions and is hereby incorporated into this document by reference.


Third Party Websites and Links
The Spring’s Chat Advocates provide links to services located in communities with the goal of helping families find the resources they need. Our provision of links on the website does not constitute endorsement, sponsorship, or recommendation of the information or services found on any of these third-party websites. The Spring makes no guarantees as to the accuracy or quality of the information found on third party websites. Should you choose to rely on any information located on these third-party websites, you do so at your own risk.

Liability of The Spring of Tampa Bay, Inc.
THE SPRING OF TAMPA BAY, INC. DISCLAIMS ALL WARRANTIES, EITHER EXPRESSED, IMPLIED, OR OTHERWISE. YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK. IN NO EVENT SHALL THE SPRING OR ANY OF ITS CONTRACTORS, AGENTS, OR REPRESENTATIVES BE LIABLE FOR ANY DAMAGES (INCLUDING, WITHOUT LIMITATION, INCIDENTAL AND CONSEQUENTIAL DAMAGES, PERSONAL INJURY/WRONGFUL DEATH, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION) RESULTING FROM THE USE OR INABILITY TO USE THE WEBSITE OR THE CONTENTS, INFORMATION OR SERVICES AVAILABLE ON OR THROUGH THE WEBSITE.

Any communication beyond that which is provided via The Spring’s chat feature either received by or sent to a participating contractor, agent, or representative of The Spring is not considered communication via The Spring’s chat feature and is therefore not covered by these Terms and Conditions of Use. Any such information you send or receive is subject to that individual contractor’s, agent’s, or representative’s applicable privacy policies and terms of service.

The Spring makes no guarantee that the website will be free of viruses, spyware, or other destructive material, and is not liable for any damage to any hardware or software device, or for any inconvenience or difficulty, caused by use of this website.

Your sole remedy against The Spring of Tampa Bay, Inc. chat feature or any of its contractors, agents, or representatives for dissatisfaction with the website or any content thereon is to stop using the website.

These Terms and Conditions represent a complete agreement between you and The Spring of Tampa Bay, Inc. in respect of your use of this website and its content.

These Terms and Conditions shall be governed by the laws of the United States of America. Any action arising from the use of the website shall be brought in the jurisdiction of the USA.