Terms and Conditions

Thank you for visiting the HELP304 Chat service. The chat service is being delivered by a team of trained helpline agents and is provided for residents of West Virginia only.

The aim of the chat service is to provide immediate, accessible, short-term help to people needing support and resources to deal with emotional distress. The helpline agent can provide you with referrals and suggestions for treatment.

If you or a loved one are in crisis, please call us instead of using the chat service. You can reach us at 1-877-HELP-304.

The chat service does not provide medical advice, diagnosis or treatment of any conditions. HELP304 does not accept any liability for any injury, loss, or damage incurred by the use of or reliance on the information provided.

HELP304 securely stores transcripts of chat sessions.